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Advertising Terms and Conditions

This agreement applies as between you, the Advertiser on this Website and High Heart Media Ltd (who has responsibility for this Website) when you use our online advertising services. Please read these terms carefully before using our advertising services as you will be bound by these terms. If you do not agree to any of these terms we do not grant you permission to use our services. You should also read our Terms and Conditions of Use and Privacy Policy and Cookie Policy which also form part of these terms and conditions.

  1.  Definitions and Interpretation

In this Agreement the following terms shall have the following meanings: 

“Website”                     means


means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;


means a directory listing posted on the Website by or on behalf of a User which shall provide details of that User’s business including, but not limited to, contact details;


means an advertisement posted on the Website by or on behalf of an Advertiser which shall provide details of the item or service offered by the Advertiser;


means the fee payable to place an Ad or a Listing;


means a User that wishes to or has placed an Ad or Listing on the Website;

“Free Ad”

means an Ad or Listing for which no Fee is payable;

“High Heart”

means High Heart Media Ltd company number 8842964 whose registered office is at 3rd Floor 14 Hanover Street London W1S 1YH


means collectively any online facilities, tools, services or information that High Heart makes available through the Website either now or in the future;


means any online communications infrastructure that High Heart makes available through the Website either now or in the future.  This includes, but is not limited to, Ads, email addresses and online forms;

  1. Listing on the Website

      1. When submitting a Listing or an Ad to the Website you should do so in accordance with the following rules:
          1. you must not use obscene or vulgar language;
          2. your Listing or Ad may not contain Content that is unlawful or otherwise objectionable (including that which may be in breach of rules, regulations or legislation specific to your business or industry).  This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
          3. your Listing or Ad may not contain Content that is intended to promote or incite violence;
          4. your Listing or Ad should be honest and fair, should not make any unsubstantiated or unsupportable claims, and should not make dishonest or unreasonable comparisons with other businesses;
          5. Your Listing or Ad may not infringe the intellectual property rights of any third party including, but not limited to, copyright and trade marks;
          6. you must not post links to other Websites containing any of the above types of Content;
          7. the means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
          8. your Listing or Ad must be placed into the appropriate category;
          9. you must not impersonate other people or businesses;
          10. you must not submit material that may contain viruses or any other software or instructions that may damage or disrupt other software, computer hardware or communications networks; and
          11. you must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
      2. You acknowledge that High Heart shall screen and approve or reject any Listing or Ad submitted to the Website. 
      3. High Heart reserves the right to refuse to publish any advertisement without ascertaining any reason, and to classify, edit and delete at its sole discretion. The placing of any advert is an acceptance of these conditions.
      4. In order to submit a Listing or Ad, you are required to submit certain personal details and/or business details.  By continuing to use this Website you represent and warrant that:
          1. any information you submit is accurate and truthful; and
          2. you will keep this information accurate and up-to-date.
      5. By submitting a Listing or Ad you warrant and represent that you are the author of that Listing or Ad  or that you have acquired all of the appropriate rights and / or permissions to submit it. High Heart accepts no responsibility or liability for any infringement of third party rights by such Listing or Ad  or Content. Further, you waive all moral rights in the Listing  or Ad to be named as its author and grant High Heart a perpetual licence to modify the Content as necessary for its inclusion on the Website.
      6. High Heart will not be liable in any way or under any circumstances for any loss or damage that you may incur as a result of such Listing or Ad, nor for any errors or omissions in Listing or Ad.  Use of and reliance upon Listing or Ad is entirely at your own risk.
      7. Nothing in these Terms and Conditions shall grant High Heart any rights in or to any trademarks or any other intellectual property rights contained within your Listing or Ad or any part of it save for the right to display the same on the Website as part of your Listing or Ad until you or High Heart choose to remove that Listing or Ad.
      8. You acknowledge that High Heart may retain copies of any and all communications, information, Content and Listing or Ad sent to us or submitted to the Website.
      9. You shall report to High Heart any suspected errors with the Ad or Listing as soon as they come to your attention.
      10. You can amend information you provided to us or your Ad or Listing by emailing

  2. Accounts and Fees

      1. In order to post a Listing or Ad on this Website we will create an account for you which will contain certain personal details.  By creating an account you represent and warrant that:
          1. all information you submit is accurate and truthful; and
          2. you will keep this information accurate and up-to-date.
      2. A Fee will be charged for each Listing or Ad you place on this Website.  Details of Fees will be provided to you prior to your Listing or Ad going live. Payment of the Fee will become due at the time at which your Listing or Ad goes live.  Failure to pay within 14 working days will result in the removal of your Listing or Ad from the Website.
      3. Free Ads or Listings are from time to time included on the Website at our absolute discretion and do not require the payment of a Fee.
      4. We reserve the right to change Fees from time to time and any such changes may affect your renewal Ad or Listing Fee
      5. Multiple Listings are permitted for each account.  Discounts are available for multiple listings and details will be provided to you upon request.
      6. The duration for which your Ad or Listing will display on the Website and details of where your Ad or Listing will appear on the Website will be agreed via email prior to your Ad or Listing going live
      7. If you terminate an Ad or Listing it will be removed from the Website within 14 days.
      8. High Heart cannot issue refunds for Fees once payment has been received.


  3. Level of Service

      1. We endeavour to provide a satisfactory level of performance for all of our services.
      2. We do not guarantee that you will receive any response to your Ad or Listing or that responses will be from individuals or companies suitable for the entry advertised.
      3. High Heart accept no responsibility for you receiving a specific number of website referrals or a specific number of bookings or sales.
      4. It is your sole responsibility to ensure that your responses are from suitable individuals and companies. You must make suitable checks as to the veracity of any and all responses received from your Ad or Listing.  It is your sole responsibility to carry out such checks and procedures as are necessary.


  1. Disclaimer

      1. High Heart specifically disclaim any and all liability to advertisers, readers and users of any kind for any loss or damage of any nature whatsoever and however arising, whether due to inaccuracy, error, omission or any other cause, and whether on the part of High Heart, or their servants or agents, or any other person. High Heart assumes no responsibility for and disclaims all liability for any errors or omissions on the website or in any other documents or sites which may be referred to or linked to by this website.
      2. High Heart may at any time vary the technical specifications of the Website (or any part of it) for any reason.
      3. The information and material provided on our services may include some inaccuracies or typographical errors, which we will endeavour to correct as they come to our notice.
      4. Our online services may sometimes be unavailable for technical reasons, for maintenance or for us to make editorial changes. We may also decide at any time to discontinue providing certain of our freely available online services.
      5. The pages contained in this website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may, at times, be out of date. We accept neither responsibility for keeping the information in these pages up to date nor liability for any failure to do so.
      6. It is technically impossible to provide a website free of faults and High Heart do not claim to do so. No guarantee is made that the user's advert will be provided continuously free of faults. In addition, maintenance on the website will be carried out from time to time, but in doing so we shall attempt to keep the disruption to a minimum.
      7. Nothing in these terms and conditions excludes or restricts High Heart’s liability for death or personal injury resulting from any negligence or fraud on the part of High Heart.  

  3. Termination and/or Suspension

      1. In the event that any of the provisions of Clause 2 and 3 above are not followed High Heart reserves the right to suspend or terminate your Ad or Listing. 

  5. Previous Terms and Conditions

      1. High Heart may alter the Advertising Terms and Conditions at any time without notice.  The User accepts that it will have no claim for breach of contract or otherwise in respect of any such alteration.  In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
      2. We recommend that you check these Advertising Terms and Conditions from time to time to see if they have changed. The date on which the terms were last updated will always be shown at the bottom of these terms.
      3. If you continue to use our services after our terms change you will be bound by those changes.


  1. Incorporated Terms and Conditions

      1. The Website Terms and Conditions of Use, Privacy Policy and Cookie Policy are incorporated into these advertising terms and conditions by this reference. To view them please click on the relevant link above.


  2. Agreement

      1. By placing an Ad or Listing on you agree to be bound by these terms and conditions and any incorporated documents referred to


  3. Complaints

      1. If you want to make a complaint about any of our advertising services or if you wish to notify us that you think your or someone else's intellectual property or other rights have been infringed on our Website you can do so by submitting full details in an email to

These terms were last updated on 2nd October 2014